At RakliSpas, we’re committed to delivering high-quality, ready-to-use digital resources for spa and wellness professionals. Please read our refund policy carefully before making a purchase.
Digital Product Nature
All of our products are delivered digitally — including manuals, templates, flowcharts, audio files, and other downloadable resources. Due to the intangible and non-returnable nature of digital products, we do not offer refunds once a purchase has been completed.
No Returns or Exchanges
Since our products are accessible immediately after purchase, we do not accept returns, exchanges, or cancellations. By completing your order, you acknowledge and agree to this policy.
In Case of Issues
If you experience any issues with downloading your files or believe you’ve received the wrong product, we want to help. Please reach out through our contact form on the website, and we’ll do our best to resolve the situation promptly.
Customer Responsibility
Before purchasing, please review the product descriptions and previews carefully to ensure the item meets your needs. All sales are considered final.